How can I give continuous feedback in an open and constructive manner? How can I prepare myself for a feedback conversation? Which tools can I use? To give and take feedback is essential for efficient communication and good functioning within an organization. This is why feedback shouldn’t only be limited to key moments such as counselling and performance reviews or whilst encountering problems or dealing with crisis situations.
Goals: Master the two techniques: positive feedback, constructive criticism feedback. Recognize the communication needs of your team. Master a method for giving feedback without demotivating.
Communication Skills
Conflict management and how to stop it on time
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Conflict is common but not necessarily harmful: it can be prevented, managed or transformed into tracks for improvement.Understand that conflicts…